shipping & returns
how soon will i get my order?
all items are made-to-order. please allow 1-2 weeks for order fulfillment. you will receive a notification via email when your order ships. if you need your order in a hurry, please reach out to email@example.com and i will do my very best to expedite it.
ok, but what if i changed my mind?
any unused and unaltered pieces can be returned for a refund or store credit within 14 days of delivery date. all tags must be attached and items must be returned in original packaging. return shipping charges are the responsibility of the customer. please email me at firstname.lastname@example.org to arrange for a refund or exchange.
i sent it back! now what?
returns are typically processed within 10-14 business day of receipt. refunds are issued to the original form of payment.
shipping fees are non refundable and will be deducted from any refund issued. (even if you received free shipping in your original order.)
please note that while most refunds are visible within a few business days, your banking institution or credit card company may take up to 30 business days to process and post the refund to your account.